Need to Know Before You Go?

We provide professional pet waste removal with flexible scheduling:

• Weekly, biweekly, monthly, or one-time cleanups

• Initial cleanups based on how long it’s been since the last scoop

• Pet-safe deodorizing spray included with every visit

Most customers prefer weekly or biweekly service, but we can customize based on your needs.

Pricing depends on the number of dogs and service frequency. Check out our Services page for full details or contact us for a personalized quote.

Nope! As long as we have access to your yard (unlocked gate or provided code), you don’t need to be home. We’ll take care of everything and leave your yard clean and fresh. You’ll receive a service confirmation after each visit, so you know we were there.

No worries! We offer an initial cleanup priced based on how long it’s been since your last scoop. After that, regular subscription rates apply.

Yes! We only use pet-safe, environmentally friendly sprays to ensure the safety of your pets, kids, and lawn.

It happens! We always scoop whatever’s there when we arrive, but if your pup handles their “business” right after we leave, it’ll be taken care of during your next visit. Need it cleaned sooner? Just let us know—we can schedule a return visit for a small fee.

We scoop year-round, as long as it’s safe. If there’s deep snow, icy conditions, or a major holiday, your visit may be rescheduled—we’ll always keep you in the loop. In winter, we’ll clean up whatever is visible and safe to access.

If we can’t access your yard due to a locked gate, we’ll notify you to arrange access. Without access, the service may be rescheduled or canceled.

We double-bag all pet waste and place it in your outdoor garbage bin. If we can’t access your bin, we’ll leave the bags in a discreet spot nearby to keep your yard clean.

Absolutely! Ace’s Waste is fully insured. Our team uses gloves, shoe covers, and disinfects equipment between jobs to prevent the spread of disease.

Yes! You’re in full control of your subscription. Whether you need to adjust your service frequency, pause for a vacation, or cancel entirely, you can do it all through your Client Portal.

Yes! You can request to skip or reschedule a service in advance through your client portal. We just ask for at least 24 hours’ notice so we can adjust the route.

Tips are never expected but always appreciated! You’re welcome to leave a cash tip or use the Client Portal after your visit to send a digital one.

After signing up, you'll receive a welcome email with a link to set up your Client Portal login. Didn’t get the email? No worries — you can always access the portal directly here: Client Portal Login.

To update your card on file, log into your client portal and go to the Billing section. There, you can securely update your payment method at any time.

If you change your gate code or have new access notes, please update them directly in your client portal under Property Notes. Keeping this info up to date helps us provide smooth and safe service.

Sign up on our website or contact us directly by phone or email. We’re happy to answer any questions!

• 📞 814-403-6799 (text or call)

• 📧 acewaste@yahoo.com

Yes! We’ll text you when we’re on the way so you can unlock your gate or bring your pup inside. You can manage how and when you get notified through your Client Portal.

Yes! After every scoop, you’ll receive a service notification—often including a photo of your securely closed gate if applicable. We want you to feel confident that your pets and property are safe.

We offer a 100% satisfaction guarantee — if you’re not happy, just let us know and we’ll make it right.